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STRATEGI MANAJEMEN KEPUASAN PELANGGAN
Asti Musnan
Edition
-
ISBN/ISSN
9786235150338
Collation
xii,204 hlm.20 cm.
Series Title
-
Call Number
658 Ast s
Edition
-
ISBN/ISSN
9786235150338
Collation
xii,204 hlm.20 cm.
Series Title
-
Call Number
658 Ast s
Availability
10
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CUSTOMER EXPERIENCE DAN BRAND IMAGE
Ni Nyoman Kerti Yasa
I Made Adi Prabawa
Ni Wayan Ekawati
Gede Suparna
Edition
-
ISBN/ISSN
9786234205848
Collation
viii,80 hlm.23 cm.
Series Title
-
Call Number
658.812 Cus
Edition
-
ISBN/ISSN
9786234205848
Collation
viii,80 hlm.23 cm.
Series Title
-
Call Number
658.812 Cus
Availability
1
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MANAJEMEN DAN STRATEGI KEPUASAN PELANGGAN
Anastasia Diana
Fandy Tjiptono
Edition
-
ISBN/ISSN
9786230129391
Collation
xx,340 hlm.:ilus.;23 cm.
Series Title
-
Call Number
658.812 Fan m
Edition
-
ISBN/ISSN
9786230129391
Collation
xx,340 hlm.:ilus.;23 cm.
Series Title
-
Call Number
658.812 Fan m
Availability
1
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PENGULURAN TINGKAT KEPUASAN PELANGGAN : Untuk Menaikkan Pangsa Pasar
J. Supranto
Edition
-
ISBN/ISSN
9789795187257
Collation
x,298 hlm.:ilus.;20 cm.
Series Title
-
Call Number
658.812 072 Sup p
Edition
-
ISBN/ISSN
9789795187257
Collation
x,298 hlm.:ilus.;20 cm.
Series Title
-
Call Number
658.812 072 Sup p
Availability
2
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CUSTOMER SERVICE DALAM BISNIS JASA TRANSPORTASI
Suharto Abdul Majid
Edition
-
ISBN/ISSN
9789797692773
Collation
xxxi,270 hlm.:ilus.;21 cm.
Series Title
-
Call Number
658.812 Suh c
Edition
-
ISBN/ISSN
9789797692773
Collation
xxxi,270 hlm.:ilus.;21 cm.
Series Title
-
Call Number
658.812 Suh c
Availability
2
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CUSTOMER LOYALTY : Menumbuhkan dan Mempertahankan Kesetiaan Pelanggan
Yati Sumiharti
Ratri Medya
Jill Griffin
Edition
-
ISBN/ISSN
979741762X
Collation
xv,238 hlm.:ilus.;23 cm.
Series Title
-
Call Number
658.812 Gri c.
Edition
-
ISBN/ISSN
979741762X
Collation
xv,238 hlm.:ilus.;23 cm.
Series Title
-
Call Number
658.812 Gri c.
Availability
1
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HEARTY SERVICE SERVICE ITU DI SINI
Agni S. Mayangsari
Edition
-
ISBN/ISSN
9786020310664
Collation
218 hlm.:ilus.;21 cm.
Series Title
-
Call Number
658.812 Agn h
Edition
-
ISBN/ISSN
9786020310664
Collation
218 hlm.:ilus.;21 cm.
Series Title
-
Call Number
658.812 Agn h
Availability
1
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HOW TO BE A PROFESSIONAL CUSTOMER SERVICE
Sigit Suyantoro
Budi Haryono
Edition
-
ISBN/ISSN
9789792965209
Collation
x,162 hlm.:ilus.;23 cm
Series Title
-
Call Number
658.812 Bud h
Edition
-
ISBN/ISSN
9789792965209
Collation
x,162 hlm.:ilus.;23 cm
Series Title
-
Call Number
658.812 Bud h
Availability
2
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LAYANAN WOW UNTUK PELANGGAN
Triwibowo Soedjas
Edition
-
ISBN/ISSN
9789799114846
Collation
ix,172 hlm.:ilus.;23 cm.
Series Title
-
Call Number
658.812 Tri l
Edition
-
ISBN/ISSN
9789799114846
Collation
ix,172 hlm.:ilus.;23 cm.
Series Title
-
Call Number
658.812 Tri l
Availability
1
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CUSTOMER SERVICES EXCELLENT : Teori Dan Praktik
Kasmir
Edition
Ed.I
ISBN/ISSN
9786024251390
Collation
xiv,274 hlm.;23 cm.
Series Title
-
Call Number
658.812 Kas c
Edition
Ed.I
ISBN/ISSN
9786024251390
Collation
xiv,274 hlm.;23 cm.
Series Title
-
Call Number
658.812 Kas c
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1
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