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PEMASARAN

Anastasia Diana Fandy Tjiptono

Edition: Ed.I
ISBN/ISSN: 9786230104169
Collation: xiv,464 hlm.:ilus.;23 cm.
Series Title: -
Call Number: 658.812 Fan p

Edition: Ed.I
ISBN/ISSN: 9786230104169
Collation: xiv,464 hlm.:ilus.;23 cm.
Series Title: -
Call Number: 658.812 Fan p

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PEMASARAN STRATEGIK : Domain, Determinan, Dinamika

Fandy Tjiptono Gregorius Chandra

Edition: Ed.I
ISBN/ISSN: 9786230104176
Collation: xxviii,644 hlm.:ilus.;23 cm.
Series Title: -
Call Number: 658.8 Fan p

Edition: Ed.I
ISBN/ISSN: 9786230104176
Collation: xxviii,644 hlm.:ilus.;23 cm.
Series Title: -
Call Number: 658.8 Fan p

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PEMASARAN JASA : Prinsip, Penerapan, dan Penelitian

Fandy Tjiptono

Edition: Ed.I
ISBN/ISSN: 9789792944174
Collation: xxiv,560 hlm.:ilus.;23 cm.
Series Title: -
Call Number: 658.8 Fan p

Edition: Ed.I
ISBN/ISSN: 9789792944174
Collation: xxiv,560 hlm.:ilus.;23 cm.
Series Title: -
Call Number: 658.8 Fan p

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SERVICE, QUALITY DAN SATISFACTION

Fandy Tjiptono Gregorius Chandra

Edition: Ed.IV
ISBN/ISSN: 9789792953848
Collation: xx,362 hlm.:ilus.;23 cm.
Series Title: -
Call Number: 658.5 Fan.4 s

Edition: Ed.IV
ISBN/ISSN: 9789792953848
Collation: xx,362 hlm.:ilus.;23 cm.
Series Title: -
Call Number: 658.5 Fan.4 s

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SERVICE QUALITY & CUSTOMER SATISFACTION

Fandy Tjiptono Gregorius Chandra

Edition: Ed.V
ISBN/ISSN: 9786230103032
Collation: xx,436 hlm.:ilus.;23 cm.
Series Title: -
Call Number: 658.812 Fan s

Edition: Ed.V
ISBN/ISSN: 9786230103032
Collation: xx,436 hlm.:ilus.;23 cm.
Series Title: -
Call Number: 658.812 Fan s

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TOTAL QUALITY MANAGEMENT

Anastasia Diana Fandy Tjiptono

Edition: Ed.IV
ISBN/ISSN: 9795337491
Collation: xiv,415 hlm.:ilus.;23 cm.
Series Title: -
Call Number: 658.562 Tji c.

Edition: Ed.IV
ISBN/ISSN: 9795337491
Collation: xiv,415 hlm.:ilus.;23 cm.
Series Title: -
Call Number: 658.562 Tji c.

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STRATEGI PEMASARAN PRINSIP & PENERAPAN

Fandy Tjiptono

Edition: -
ISBN/ISSN: 9786230102295
Collation: xxii.518 hlm.: ilus.; 23 cm
Series Title: -
Call Number: 658.81 Fan s

Edition: -
ISBN/ISSN: 9786230102295
Collation: xxii.518 hlm.: ilus.; 23 cm
Series Title: -
Call Number: 658.81 Fan s

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MANAJEMEN DAN STRATEGI KEPUASAN PELANGGAN

Anastasia Diana Fandy Tjiptono

Edition: -
ISBN/ISSN: 9786230129391
Collation: xx,340 hlm.:ilus.;23 cm.
Series Title: -
Call Number: 658.812 Fan m

Edition: -
ISBN/ISSN: 9786230129391
Collation: xx,340 hlm.:ilus.;23 cm.
Series Title: -
Call Number: 658.812 Fan m

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SERVICE,QUALITY & SATISFACTION

Fandy Tjiptono Gregorius Chandra

Edition: Ed.III
ISBN/ISSN: 9789792927856
Collation: xix,503 hlm.:ilus.;23 cm.
Series Title: -
Call Number: 658.812 Fan slll

Edition: Ed.III
ISBN/ISSN: 9789792927856
Collation: xix,503 hlm.:ilus.;23 cm.
Series Title: -
Call Number: 658.812 Fan slll

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MANAJEMEN & STRATEGI MEREK

Fandy Tjiptono

Edition: Ed.I
ISBN/ISSN: 9789792926699
Collation: xiv,286 hlm.:ilus.;23 cm.
Series Title: -
Call Number: 658.827 Fan s

Edition: Ed.I
ISBN/ISSN: 9789792926699
Collation: xiv,286 hlm.:ilus.;23 cm.
Series Title: -
Call Number: 658.827 Fan s

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PEMASARAN STRATEGIK : Mengupas Pemasaran Strategik, Branding Strategy, Custom…

Fandy Tjiptono Gregorius Chandra

Edition: Ed.III
ISBN/ISSN: 9789792967203
Collation: xxviii,568 hlm.:ilus.;23 cm.
Series Title: -
Call Number: 658.8 Fan.3 p

Edition: Ed.III
ISBN/ISSN: 9789792967203
Collation: xxviii,568 hlm.:ilus.;23 cm.
Series Title: -
Call Number: 658.8 Fan.3 p

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SERVICE MANAGEMENT : Mewujudkan Layanan Prima

Fandy Tjiptono

Edition: Ed.II
ISBN/ISSN: 9789792930467
Collation: xviii,426 hlm.;23 cm.
Series Title: -
Call Number: 338.47 Fan.2 s

Edition: Ed.II
ISBN/ISSN: 9789792930467
Collation: xviii,426 hlm.;23 cm.
Series Title: -
Call Number: 338.47 Fan.2 s

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MARKETING SCALES

Anastasia Diana Fandy Tjiptono Yanto Chandra

Edition: Ed.I
ISBN/ISSN: 9797313492
Collation: x,338 hlm.:ilus.;28 cm.
Series Title: -
Call Number: 658.8 Tji c.

Edition: Ed.I
ISBN/ISSN: 9797313492
Collation: x,338 hlm.:ilus.;28 cm.
Series Title: -
Call Number: 658.8 Tji c.

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STRATEGI PEMASARAN

Fandy Tjiptono

Edition: Ed.III
ISBN/ISSN: 9789792904086
Collation: xvi,588 hlm.:ilus.;28 cm.
Series Title: -
Call Number: 658.8 Tji.3 c.

Edition: Ed.III
ISBN/ISSN: 9789792904086
Collation: xvi,588 hlm.:ilus.;28 cm.
Series Title: -
Call Number: 658.8 Tji.3 c.

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PRINSIP-PRINSIP TOTAL QUALITY SERVICE ( TQS )

Fandy Tjiptono

Edition: Ed.V
ISBN/ISSN: 9797630900
Collation: x,175 hlm.:ilus.;23 cm.
Series Title: -
Call Number: 658.812 Tji c.

Edition: Ed.V
ISBN/ISSN: 9797630900
Collation: x,175 hlm.:ilus.;23 cm.
Series Title: -
Call Number: 658.812 Tji c.

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SERVICE MANAGEMENT : Mewujudkan Layanan Prima

Fandy Tjiptono

Edition: -
ISBN/ISSN: 9789792905090
Collation: xxii,234 hlm.;28 cm.
Series Title: -
Call Number: 338.47 Tji c

Edition: -
ISBN/ISSN: 9789792905090
Collation: xxii,234 hlm.;28 cm.
Series Title: -
Call Number: 338.47 Tji c

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MANAJEMEN JASA

Fandy Tjiptono

Edition: -
ISBN/ISSN: 979731345X
Collation: x,175 hlm.;23 cm.
Series Title: -
Call Number: 338.47 Tji c

Edition: -
ISBN/ISSN: 979731345X
Collation: x,175 hlm.;23 cm.
Series Title: -
Call Number: 338.47 Tji c

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MANAJEMEN PORTOFOLIO DAN ANALISIS INVESTASI

Sri Handaru Yuliati Handoyo Prasetyo Fandy Tjiptono

Edition: -
ISBN/ISSN: 9795333224
Collation: xv,245 hlm.;28 cm.
Series Title: -
Call Number: 332.6 Yul c

Edition: -
ISBN/ISSN: 9795333224
Collation: xv,245 hlm.;28 cm.
Series Title: -
Call Number: 332.6 Yul c

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